Terms of Service

REVONIQ Healthcare provides medical coding, medical billing, revenue cycle management, denial management, accounts receivable follow-up, payment posting, coding audits, and HIPAA compliance consulting services to healthcare providers and medical billing companies.

The specific scope of services, deliverables, timelines, and fees for each engagement are set out in a separate Service Agreement or Statement of Work executed between REVONIQ Healthcare and the Client. In the event of any conflict between these Terms and a signed Service Agreement, the Service Agreement shall prevail.

Our services are intended for healthcare organisations, physician practices, hospitals, and medical billing companies. By engaging our services, you represent that you have the authority to enter into a binding agreement on behalf of your organisation.

You are responsible for maintaining the confidentiality of any login credentials or access details provided to you and for all activities that occur under your account.

Where REVONIQ Healthcare acts as a Business Associate under HIPAA, a Business Associate Agreement (BAA) must be executed prior to the exchange of any Protected Health Information (PHI). The Client, as a Covered Entity or upstream Business Associate, is responsible for ensuring that PHI shared with REVONIQ Healthcare is transmitted through secure, HIPAA-compliant channels.

Each party agrees to comply with all applicable federal and state laws and regulations governing the privacy and security of health information, including but not limited to HIPAA, HITECH, and applicable state privacy laws.

The Client agrees to provide accurate, complete, and timely clinical documentation, demographic information, and payer details necessary for REVONIQ Healthcare to perform the agreed services. Delays or inaccuracies in information provided by the Client may affect turnaround times and outcomes.

The Client is solely responsible for the clinical accuracy of medical records and documentation. REVONIQ Healthcare codes and bills based on the documentation provided and does not alter clinical findings or diagnoses.

Fees for services are as agreed in the applicable Service Agreement. Invoices are issued in accordance with the billing schedule set out therein. Payment is due within the period specified in the invoice.

REVONIQ Healthcare reserves the right to suspend services if invoices remain unpaid beyond the agreed payment terms, after providing written notice to the Client.

Both parties agree to keep confidential all non-public information disclosed in connection with the services, including but not limited to PHI, business processes, pricing, and proprietary methodologies. This obligation survives termination of the service relationship.

REVONIQ Healthcare will not disclose Client information to any third party except as required to perform the services, as required by law, or as authorised in writing by the Client.

All content on this website, including text, graphics, logos, and software, is the property of REVONIQ Healthcare or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

Any work product, reports, or deliverables produced by REVONIQ Healthcare specifically for a Client under a Service Agreement are owned by the Client upon full payment of applicable fees, unless otherwise agreed in writing.

To the maximum extent permitted by applicable law, REVONIQ Healthcare's total liability to the Client for any claim arising out of or related to the services shall not exceed the fees paid by the Client in the three months preceding the event giving rise to the claim.

In no event shall REVONIQ Healthcare be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of revenue, loss of data, or loss of business opportunity, even if advised of the possibility of such damages.

Our website and services are provided on an as-is and as-available basis. REVONIQ Healthcare makes no warranties, express or implied, regarding the accuracy, completeness, or fitness for a particular purpose of the services or website content.

REVONIQ Healthcare does not guarantee specific reimbursement outcomes, claim approval rates, or collection results, as these depend on factors outside our control including payer policies and clinical documentation quality.

Either party may terminate a service engagement in accordance with the notice provisions set out in the applicable Service Agreement. Upon termination, each party shall promptly return or securely destroy the other party's confidential information, including PHI, in accordance with the BAA.

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.

We may update these Terms from time to time. When we do, we will revise the Last updated date at the top of this page. Continued use of our website or services after any changes constitutes your acceptance of the updated Terms.

If you have questions about these Terms, please contact us:

REVONIQ HEALTHCARE (OPC) PRIVATE LIMITED 400-A, 4th Floor, 12 Ajit Singh House, Yusuf Sarai Commercial Complex, New Delhi 110016, India Email: [email protected] Phone: +91 97720 67750