Privacy Policy

We may collect personal information that you voluntarily provide when you contact us, submit an inquiry form, or engage our services. This includes your name, email address, phone number, organisation name, and any details you include in your message.

We also collect certain technical information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information is collected through standard server logs and analytics tools.

In the course of providing medical coding and billing services, we may access Protected Health Information (PHI) as defined under HIPAA. All PHI is handled exclusively under the terms of a signed Business Associate Agreement (BAA) and in strict compliance with the HIPAA Privacy Rule and Security Rule.

We use the information we collect to respond to your enquiries, provide and improve our services, send service-related communications, and comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We do not use PHI for any purpose other than the specific services described in our BAA with each client.

We may use aggregated, anonymised data (which cannot identify any individual) for internal analytics, service improvement, and industry reporting.

REVONIQ Healthcare operates as a Business Associate under HIPAA when providing medical coding and billing services to Covered Entities. We maintain comprehensive administrative, physical, and technical safeguards to protect PHI in accordance with the HIPAA Security Rule (45 CFR Part 164).

We sign a Business Associate Agreement (BAA) with every client before accessing any PHI. Our staff receive regular HIPAA training, and our systems are subject to periodic security assessments.

In the event of a breach of unsecured PHI, we will notify affected Covered Entities in accordance with the HIPAA Breach Notification Rule (45 CFR 164.400-414).

We implement industry-standard technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission (TLS/SSL), access controls, role-based permissions, and regular security reviews.

While we take reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining appropriate safeguards.

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. A cookie consent banner is displayed on your first visit; analytics cookies are only activated after you provide consent.

You may disable cookies through your browser settings at any time. Disabling cookies may affect certain functionality of the website.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may use third-party service providers (such as analytics platforms or communication tools) who process data on our behalf. These providers are contractually required to handle data securely and only for the purposes we specify.

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, or delete data we hold about you, and the right to object to or restrict certain processing.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

We retain personal information for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. PHI is retained and disposed of in accordance with the terms of the applicable BAA and applicable law.

We may update this Privacy Policy from time to time. When we do, we will revise the Last updated date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

REVONIQ HEALTHCARE (OPC) PRIVATE LIMITED 400-A, 4th Floor, 12 Ajit Singh House, Yusuf Sarai Commercial Complex, New Delhi 110016, India Email: [email protected] Phone: +91 97720 67750